Mystery Shopping

Made Easy

Customer Experience Management

Utilize mystery shoppers in your place of business to gauge company expectations for the customer's experience

Mystery Shopper Platform

SavvyCXM is your dedicated online portal for accessing mystery shopper data across your organization. Efficiently analyze your performance and make the necessary improvements where needed.

Features

Secure Online Portal

Dynamic Dashboard

Group Filtering

Individual Shop Summaries

Advanced Report Builder

Robust Mystery Shopper Pool

Always-On Support

... And so much more

Project Management

We perform all the heavy lifting for you!

Mystery Shoppers are sourced, vetted, trained, and deployed for each campaign to acquire the relevant information needed. Data goes through quality control processes before being published for clients to use.

All data gleaned is housed on our dedicated online platform for easy access and analysis.

CONTACT US

If you're interested in getting savvy with your company's customer experience, and/or operations efficiency, we'd love to hear from you.