INSPECT WHAT'S EXPECTED
What We Do
We provide your company with rich, valuable data, allowing you to stay focused on the core business functions that matter most. The data we collect improves on the management of key performance indicators such as sales, operations, and customer service.
Why Us
We leverage newer technology to capture and deliver meaningful insights about your business, customers and market space. Proven logistics and industry expertise are the foundation by which we deliver on our values
Who we serve
Our savvy clients range from small businesses to large enterprises, and span across a wide array of industries and geographic locations. These industries include retail, banking, hospitality, entertainment and real estate to name a few.

Services

MYSTERY SHOPPING

MYSTERY SHOPPING

Mystery Shopping is executed on location, over the phone or online and gauges sales and customer service experiences

RETAIL AUDITS

RETAIL AUDITS

We provide insights on operational expectations in your business place

VOICE OF THE CUSTOMER

VOICE OF THE CUSTOMER

These surveys are deployed to your customer base, and provide feedback on services received

NET PROMOTER

NET PROMOTER

Quickly understand if customers are promoters or detractors for your brand

PULSE SURVEYS

PULSE SURVEYS

Widescale anonymous surveys deployed locally or digitally

CUSTOMER INTERCEPT

CUSTOMER INTERCEPT

Exit interviews are conducted to determine why customers are leaving your establishment without purchasing

BUSINESS INSIGHTS

MERCHANDISING AUDITS
Gauge compliance with regards to merchandising standards, product placement, pricing and so much more

COMPETITIVE INTELLIGENCE
Remove the guesswork from how your competitors are executing. We have the resources and software to let you know

INCENTIVISED SHOPS
We facilitate on-the-spot rewards to employees that demonstrate sales and/or service excellence

ATL MARKETING
Quickly assess above the line activations via geo mapping

SOFTWARE UTILIZATION
Logistics not an issue? No problem! Use our software to keep track of insights in the trade using our proprietary software

INVENTORY AUDITS
Keep track of inventory and assets via stock number and / or photos for better management

15000
SURVEYS CONDUCTED

120
ACTIVE AUDITORS

19
Markets

MISSION

Our mission is simple - To provide our clients with the best possible product and/or service, by keeping true to our values in the work that we do.

VISION

Our goal is to become the Caribbean's leading data mining agency by 2020, allowing for a clear and defined path to the North American market

VALUES

Quality - in the work we deliver
Integrity - in all we say and do
Reliability - with what's expected
Passion - for what we do

Our Savvy Clients


Jobs

JOIN OUR TEAM!

WE ARE LOOKING FOR SAVVY INDIVIDUALS ACROSS THE CARIBBEAN TO HELP ENHANCE OUR SERVICES

BECOME A MYSTERY SHOPPER TODAY

  • Get paid to shop
  • Help improve service levels at the places you visit
  • Earn extra money in your spare time.

  • Flexible scheduling
  • Fun and exciting assignments
  • Freebies, Perks and so much more!

Contact Us

Latest from the blog


Sarah Gilvery: (San Fernando, Trinidad) A few weeks after I had signed up to become a mystery shopper for Get Savvy I was contacted. This was my first time doing something like this so I was rather excited to get out my comfort zone. I was given the location and opening h...
Read More
How to be a successful Mystery Shopper: Keep these 5 things in mind   We have a lot of people who sign up to Mystery shop for our company around the world. But some of them sign up without fully understanding what mystery shopping is exactly. We get questions like “Y...
Read More
 What Makes Great Customer Service Agents? So what makes a customer service agent ‘Great’ in the brick and mortar retail environment? Isit just smiling and offering help to clients, or is it more than that? Companies tend to look forpeople with certain characteristics alr...
Read More