CustomerAgents

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What makes a great customer service agent?

What makes a great customer service agent?

 What Makes Great Customer Service Agents? So what makes a customer service agent ‘Great’ in the brick and mortar retail environment? Isit just smiling and offering help to clients, or is it more than that? Companies tend to look forpeople with certain characteristics already in place when employing customer service agents.There are times as consumers we…

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