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5 Tips on how to be a successful mystery shopper

5 Tips on how to be a successful mystery shopper

How to be a successful Mystery Shopper: Keep these 5 things in mind   We have a lot of people who sign up to Mystery shop for our company around the world. But some of them sign up without fully understanding what mystery shopping is exactly. We get questions like “Yes I signed up, what…

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What makes a great customer service agent?

What makes a great customer service agent?

 What Makes Great Customer Service Agents? So what makes a customer service agent ‘Great’ in the brick and mortar retail environment? Isit just smiling and offering help to clients, or is it more than that? Companies tend to look forpeople with certain characteristics already in place when employing customer service agents.There are times as consumers we…

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My Experience as a Mystery Shopper

My Experience as a Mystery Shopper

I was scrolling through my Instagram feed and saw a post from GoGetSavvy about Mystery Shopping 101, I heard about mystery shoppers being used in businesses to check their customer service, so I was interested. It was an ad for people in the Caribbean and since I fit the criteria I decided to sign up….

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Mystery Shopper 101

Mystery Shopper 101

While you’re standing in line to speak with a customer service rep at a major service provider, the person next to you might be on a secret mission that will end in a landfall of Amazon gift cards. They aren’t doing anything differently than you, but they sure are being rewarded. In fact, all around…

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